The known issues below affect SiteVault regardless of the current release. Known issues are provided to assist sites and sponsors with troubleshooting issues.
See the SiteVault Maintenance Releases page for a list of releases that fix issues affecting customers and users in production environments.
| Components | Description | Workaround | Planned Fix | Issue |
|---|---|---|---|---|
| CTMS-Budgets | CTMS: Ad-hoc visits marked as Not Billable or Routine Cost in Coverage Analysis, are not reflecting those notations when viewing the Budget > Participant Fees page. | None | To be determined | SITE-17570 |
| CTMS-Study Scheduling | CTMS: The error alert for ad-hoc visit creation on the Study Schedule > Visits page does not trigger consistently when the necessary actions or required information for enabling the Save button are not met. | None | To be determined | SITE-17576 |
| eConsent | During the Add Consent action, users can select Launch Editor and immediately select the Cancel button. While this action closes the editor, it launches again and the document is checked out. | None | To be determined | SITE-12604 |
| Profiles | When viewing the Staff Details page for a Staff who is an unregistered VeevaID user, the Site filter on the Study Assignments section will display as empty. This is expected behavior for unregistered Staff users. | None | To be determined | SITE-5413 |
| Studies | When a user cancels a study and then moves any approved profile documents to the superseded state, the associated site is removed from the profile document. | To avoid the site removal, move the profile documents to the Superseded state prior to cancelling the study. | To be determined | SITE-12729 |
| Studies | When a bulk update of Team Assignments fails, an error with the failure reason is not presented. | None | To be determined | SITE-13852 |
| Studies | When an administrator attempts to activate a study assignment that is associated with an inactive user, there is no error message explaining why the action cannot be completed. | None | To be determined | SITE-9388 |
| Study eBinder | When viewing a Participant record, Site Viewer users are not able to view the details of the Participant's associated Patient record. | None | To be determined | SITE-9336 |
| Study eBinder | In the Study eBinder, reclassified documents with multiple stacked versions do not display with their earlier versions or in the expected order | None | To be determined | SITE-13198 |
| Study eBinder | From the Study eBinder, the Document Actions menu is not available on checked out documents. | None | To be determined | SITE-8982 |
| User Administration | Creating an unregistered VeevaID user and adding them to two research organizations, but changing the email capitalization on the second research organization, will cause the access to the second research organization to fail. | Ensure that the email address is exactly the same, including the case. | To be determined | SITE-16836 |
