Overview

Users can answer survey questionnaires in this app, and their answers are confidential. The surveys become available based on the event dates you select. When the user needs to complete a survey, they receive a notification for it in their email or app. The specific notifications they receive depend on how the sponsor has configured the study and the user’s push notifications.

See the following information about survey availability:

• Surveys are only displayed for today and tomorrow.
  • Users can also view the list of surveys they completed today, but they cannot open them.
• Surveys with due dates further out are not displayed until they are due within one day of when the user is viewing the app.
• When available, training surveys are displayed at the top of the page in a banner. The surveys function the same as a standard survey, but the data is not included in the Survey Data report.
• When available, as-needed surveys in the “Complete As Needed” section can be completed as many times as the user needs.

Previewing Surveys

If you want to preview the questions the participant or caregiver is seeing, use the Study Preview. You can interact with any part of the survey preview, including submission.

1. In the Study Details tab, select Preview Study.
2. If the study design includes groups, select groups according to the participant you are trying to preview the surveys for and select Continue.
3. Find and select the survey you want to preview. The survey opens in a new tab, and you can interact with it as a respondent would.

Starting a Survey

The user completes the steps below.

Step	Task	Example Image (Select an Image to Enlarge)
1	Open the To Do page and select the survey.
2	Answer the survey questions. You can scroll up to view questions you’ve already answered.	Preview the survey for images.
3	Select Submit. Your survey answers are sent to your study team.	Preview the survey for images.

Working With Repeating Questions in a Survey

If a survey includes repeating sets of questions, the respondent can choose to answer the set multiple times. This functionality allows the same set of data to be collected multiple times.

The user completes the steps below:

Step	Task	Example Image (Select an Image to Enlarge)
1	Select the + Add Entry button.
2	Answer the question and select Next to continue to the next in a set of questions, or Done if you answered all questions.	Preview the survey for images.
3	Repeat Steps 1-2 for all responses you want to add.	Preview the survey for images.
4	(Optional) You can edit or delete previous responses by selecting the Edit Entry icon () or the the Delete Entry icon ().
5	Select Next or Submit to continue with the survey.	Preview the survey for images.

Working with Interactive Images in a Survey

The user completes the steps below.

Step	Task	Example Image (Select an Image to Enlarge)
1	Select a side of the body.
2	Select the area on the body that applies to the question. If you want to select a different side of the body, you can select Choose a different side to return to the previous screen and select the other side of the body. You can select another area to change your selection, or you can select the red area again to deselect it.
3	Close the screen by selecting Done or Close (X). Your body part selection is saved.	Preview the survey for images.
4	Continue answering questions in the survey.	Preview the survey for images.

Resuming a Survey

The user completes the steps below.

Step	Task	Example Image (Select an Image to Enlarge)
1	On the To Do page, select the survey you want to resume.
2	Answer the survey questions. You can scroll up to view questions you’ve already answered.	Preview the survey for images.
3	Select Submit. Your survey answers are sent to your study team.	Preview the survey for images

Troubleshooting

Related Resources

Starting an In-Person Survey for a Participant