Veeva eCOA What's New in 26R3
Release Date: December 4, 2026
Recurring Event Cycle and Unscheduled Event Addition
For studies with recurring event groups, like cycles, you can now add event group occurrences directly from the Events list using a newly added button. This option becomes available once all events in previous groups have been assigned a date and time or marked as \"Did Not Occur.\" We also updated the workflow for unscheduled events, making it easier to add an unscheduled event or event group to a participant's schedule.
New Landing Page and Improved Participant Management
This feature adds a new Home tab with an improved participant search, quick jump links to participant pages, action items for outstanding tasks, and compliance insights. It also has a redesigned participant page that separates the Past Survey information into its own tab, and has a new tab added for Compliance. The new Compliance tab can help you evaluate participant, caregiver, and site compliance metrics at a glance. You will also see a message on the Study Details page if no site contact information is added.
Participant-Level Protocol Version Control
This feature gives you control over when participants transition to the latest study version. This option may be available when a protocol update requires it if the Sponsor/CRO enables your site to make the change. You can manually activate the pending version for each participant, or bulk activate the version for specific participants that you select.
New Compliance View
Your Sponsor/CRO can add a specific compliance view to your Home tab to help you monitor critical trial criteria. The Sponsor/CRO chooses the name of the tab, but if it is set up, it will be displayed next to the All tab in the Compliance Insights section.
Participant Event List Updates
This feature updates the event list on participant pages to include the following:
- The Today heading is removed, and instead a Today label is added next to the events that start on the current day.
- The event list and event details panes scroll independently.
- The events are ordered by their protocol sequence.
- The system will not load the \"Study Withdrawn\" or \"Study Complete\" events as the default event when no date is set.
Session Timeout Extended during Transcriptions and Data Changes
This feature keeps your Veeva eCOA session active while you perform transcriptions and data changes. The system automatically extends the session as you work in the application, and does not time out when you are working on a longer task.
Time Zone Discrepancy Detection
This feature alerts you on the Study Details page if your browser time zone does not match the configured site time zone to make sure the system collects accurate data.
Audit Trail Additions and Reason for Change Box Submission
The following updates are made to improve the Audit Trail reports:
- The User Role column is added and your role is automatically tracked for the tasks you complete.
- The event label is added to the Item Data column for survey actions in the Clinical Data Audit Trail.
- The Reasons for Change box now also stops you from submitting a blank entry. This makes sure the information you submit is compliant with electronic records requirements.
Standardized Last Online Datetime for In-Person Sessions
This feature automatically updates the Last Online datetime field on the participant page and Details panel when a participant completes an authenticated session or action. This information is updated for participants that use any registration method, and you are able to see it even if you are not able to see restricted information on your study. If a participant has not registered, logged in, or completed an authenticated in-person session, the field displays an empty state "--".
Viewing Surveys Blocked by Training Surveys
You can now access the Start In Person button on events with available surveys, even if the surveys cannot be completed because they are blocked by another event. Also, available training surveys are moved to be in the To Do list during an in-person session. This can help you identify when training surveys are available and blocking other surveys.
Training Surveys Moved to To Do List
In MyVeeva, available training surveys are moved under the Today bar when a participant logs into the application. This can help you identify when training surveys are available and blocking other pending surveys.
No App Access if Device Has Wrong Time
This feature stops iOS and Web users from accessing MyVeeva if their device time is different from the current time in their local time zone. If a user's device time is more than five minutes different, the system displays a message and stops further activity until the time is correct. This update helps make sure data is collected with the correct date time information.
System Usability and Accessibility Enhancements
In MyVeeva, training surveys are listed in order with the other surveys instead of in a separate section. A few updates were made in MyVeeva to improve color and alignment for accessibility.
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