Release Notes

See what's new and coming soon, known and fixed issues, and release archive

Digital Trials Platform What's New in 23R1

Release Number: 23R1.0

Release Date: April 21, 2023

Release Considerations Veeva ePRO is planned to be generally available in 23R1. Future release dates and information are subject to change.

About the Release

Important Dates

The release dates below are important for the Digital Trials Platform. See the About the 23R1 Release page in the Vault Release Notes for Vault release dates.

Date Event Description
March 27 Pre-Release The release is deployed to pre-release Vaults and the MyVeeva for Patients pre-release environments
March 27 - April 21 Validation Package

The Digital Trials Platform validation package is available in VeevaDocs on the dates below. The Digital Trials Platform validation package includes validation documents for MyVeeva for Patients, SiteVault, Site Connect, Veeva eConsent, and Veeva ePRO.

  • March 27: System Release Memo
  • March 28: Compliance Documents
  • March 31: Executed OQs
  • April 21: Executed PQs
April 21 General Release The release is deployed to all general release Vault PODs and MyVeeva for Patients general release environments.

Release Information and Impacts

The release resources and information below are planned to be available on the dates in the Publication History column. See the About the 23R1 Release page in the Vault Release Notes for Vault resources and information.

Resource Description Publication History
Digital Trials Platform 23R1 Release Impact Assessment

The release impact assessment analyzes the regulatory, configuration, and user impacts of the MyVeeva for Patients, SiteVault, Site Connect, Veeva eConsent, and Veeva ePRO features in this release.

Updated March 8
What's New

The What's New information provides detailed explanations of the new features for MyVeeva for Patients, SiteVault, Site Connect, Veeva eConsent, and Veeva ePRO.

Updated April 21
Fixed Issues

The MyVeeva for Patients and SiteVault Fixed Issues lists at the bottom of this page list issues that affected previous versions or the pre-release and are fixed in this general release.

Both published March 31
Known Issues

See the following pages for known issues that affect this general release or previous ones and aren't fixed yet:

Both published March 31
Maintenance Releases

See the following pages for fixed issues that affected the general release:

Both available with the first maintenance release
Digital Trials Platform Release Notes

See the following release notes for more information about new features across the Digital Trials Platform:

  • Clinical Operations: The About the 23R1 Release page in Vault Help provides the Vault release dates, release impact assessment, What’s New, and other Vault release information. This includes What’s New information for Site Connect and Clinical Operations.
  • SiteVault: The SiteVault What's New documents new SiteVault features from the point of view of site users.
  • MyVeeva for Patients: The MyVeeva for Patients What's New documents new MyVeeva for Patients features from the point of view of participants and signatories.
See links

What’s New

MyVeeva for Patients Mobile

Mobile App Biometrics

This feature allows MyVeeva users to use their biometric information (such as face scan or fingerprint scan) to log in to the Android or iOS app and submit signed eConsent forms. After a user sets up their biometric information, the system requires them to verify their identity every thirty days by entering a multifactor authentication code.

For more information, see the following help topics:

MyVeeva app logging in with fingerprint scan


Android and iOS Push Notification Enhancements

This feature enhances mobile push notifications for MyVeeva users who have the Android or iOS app installed on their device. Selecting a mobile push notification now navigates a user to the task or area of the app related to the notification. When a user receives multiple push notifications, they’re grouped by type in their device’s notification center.

For more information, see Getting Started in MyVeeva for Patients Help.

MyVeeva app deep linking from push notification


Download Android or iOS App From Mobile Web App

This feature allows MyVeeva users to be prompted to download the Android or iOS app when they use the mobile web app.

For more information, see Getting Started in MyVeeva for Patients Help.

Pop-up asking a MyVeeva user to download the MyVeeva app


MyVeeva for Patients Platform

Visits

This feature allows site users to schedule study visits and virtual study visits for MyVeeva users. Users can copy a participant’s MyVeeva calendar alias in SiteVault and schedule an appointment in Outlook or Google Calendar with the alias as a recipient/attendee. The meeting’s details, date, and time appear as a visit on a MyVeeva user’s Visits page. If a meeting invitation contains a virtual meeting link from Meet, Skype, Teams, or Zoom, the meeting appears as a virtual visit that MyVeeva users can join from the MyVeeva for Patients app. If site users edit the meeting’s date, time, or details or cancel the meeting on their Outlook or Google calendar, the changes apply to the MyVeeva user’s scheduled visit. Site users can invite multiple MyVeeva users to the same calendar meeting to create a visit for each invitee without revealing the list of recipients to any MyVeeva user.

Example of visit, virtual visit, and visit details in MyVeeva for Patients


Allow Site User to Reset MyVeeva User’s Password

This feature allows site users to send a password reset email to a MyVeeva user if they forget their MyVeeva for Patients password and no longer have access to their phone number on file. Site users can send a password reset email from the patient profile in SiteVault.

Example of resetting a MyVeeva user's password on a patient profile


Prevent Further Changes to Participant’s Patient ID in SiteVault

This feature prevents site users from changing a study participant’s Patient ID in SiteVault after a study participant is invited to use MyVeeva for Patients. A participant’s Patient ID locks immediately after site users create a participant if a study has study documents that SiteVault automatically shares.


Simplified MyVeeva for Patients Sandbox Environment Login

This feature simplifies logging in to a MyVeeva for Patients sandbox environment for sponsor users regardless of their geographic location or client of choice (Android, iOS, or web browser). Users on a browser can go to https://patients-sbx.myveeva.com/ to log in to the sandbox environment, and Android and iOS users can enter “@sbx” after their username to log in to the sandbox environment. Users who bookmarked the previous web URL or updated their iOS app settings to log in to the patient-sbx-us environment may need to update those bookmarks and settings.

For more information, see Performing User Acceptance Testing (UAT) on an ePRO Collection in Clinical Vault Help.

Simplified sandbox environment login on the iOS app

SiteVault Release Webinar Recording

SiteVault Release Highlights

SiteVault eReg

Single Action for Document Status Change and Certify as Copy

This feature brings consistency to finalizing documents across all document types in SiteVault eReg. We’ve replaced the Change State to (Final State), Finalize Source, and Certify as Copy workflows with a single all-in-one action. The new all-in-one document actions give users the ability to change the status of a document and perform the copy certification process in one easy flow.

Note This new action can be accessed under the Document or All Actions menus.

Single Action for Doc Status Change


Study eBinder Enhancements

This feature increases eBinder functionality and ease of use:

  • Drag and Drop Documents into Study eBinder Document Grid
    With this feature, you can upload a document to the Study eBinder by dragging a file into the document grid (table).

  • Folders with Document Indicators
    With this feature, eBinder will include a document indicator and a document count to help you easily identify which folders contain documents.
eBinder Document Indicator


  • eBinder Upload to Current/Approved/Final State
    This feature gives you the ability to upload documents directly into their steady state.
eBinder Upload to Final State


Document Workflow Enhancements

This feature offers new document workflows and a streamlined process for existing document workflows.

  • Generic Review and eSignature workflows
    This feature introduces two standard workflows:
    • Review: The Review workflow allows you to request others to review a document and provide feedback by using the annotation tool. The Review workflow is available on the following lifecycles: Draft to Approved for Use, Draft to Current, and Draft to Final.
    • eSignature Approval Workflow: eSignature Approval allows you to collect eSignatures on documents requiring one or more signatures for approval. The eSignature Approval workflow is available on the following lifecycles: Draft to Current and Draft to Final.


  • Draft to Approved for Use Lifecycle Usability Enhancements
    This feature provides an updated look and feel for documents using the Draft to Approved for Use lifecycle.


Monitor & External User Access Management

These enhancements improve the user administration experience while using the Access and Permissions section of the Monitors and External Users tab:

  • Site List
    For multi-site research organizations, only sites to which the monitor or external user currently has access are displayed in the section.

  • +Add Site Access
    For multi-site research organizations, the +Add Site Access button can be used to add the monitor or external user to an additional site.

Add Site Access to External
  • Remove Access
    The Edit User Permission button has been replaced with a pencil icon. When selected, the pencil icon puts the section into Edit mode. While in Edit mode, a Remove Access action is available for any of the listed sites. This action also changes the user’s study assignments to Inactive. When all site access has been removed, the user record automatically changes to Inactive.
Remove Site Access to External
  • Automated Study Assignment Status
    The Monitor/External User study assignment status is automatically updated to Active when you add a Monitor/External User to a new study (either on the Studies tab or the Monitors and External Users tab), unless you provide a future Scheduled Start Date. Previously, such new study assignments began in the Proposed status. The Monitor/External User study assignment status is automatically updated to Inactive when site access is removed (when a user selects Remove Access).


Attachments Available on all Document Types

Attachments provide a simple way to upload and associate related files with existing documents (for example, certificates of translation for participant-facing materials). With this change, the Document Types spreadsheet will no longer include a column for identifying document types that allow attachments.


Digital Delegation: Flexible Workflows and Start/End Dates

This feature includes multiple changes that add flexibility to the Digital Delegation set-up process.

  • Start and End Date Fields
    • Various Start and End date fields used with Digital Delegation have been re-labeled for clarity.
    • Staff member Start and End Date fields used with Digital Delegation can be edited manually.

  • PI Approval Flexibility
    PI Approval can be initiated at any point, if at least one staff member has completed acceptance.

For more information, see Sending Delegations for Acceptance and Approval.


Grant Veeva Support Access to SiteVault

This feature enables you to grant Veeva Support access to your SiteVault account. When you need assistance from Veeva Support, it can be useful for them to see your SiteVault from your perspective; this Profile tool is used to set a timeframe for Support to access your SiteVault.

Grant Support Access

For more information, see Managing Your Profile.


Language Label Change: Spanish to Spanish (Spain)

This feature does not change any technical functionality, but adds clarity to language labeling. The Spanish language options for patients and patient-related materials are Spanish (Spain) and Spanish (Mexico). All patients and related patient-related material that are currently assigned the Spanish language will be assigned Spanish (Spain).

  • Previous Spanish Labels
    • Spanish
    • Spanish (Mexico)
  • New Spanish Labels
    • Spanish (Spain)
    • Spanish (Mexico)


MyVeeva Patient Password Reset

With this feature, Site Admins and Site Staff working in eReg can initiate a password reset on behalf of a MyVeeva user.


Participant Enhancements (eConsent and ePRO)

These enhancements improve the user experience when managing Participants in eReg:

  • Participant Visit Scheduling
    Note: This feature requires the patient to have a MyVeeva account. This feature enables you to invite participants to upcoming visits using calendar applications such as Outlook and Google Calendar directly from SiteVault. When you include the MyVeeva calendar alias in your invitation, the event will be available to patients in MyVeeva for Patients.

  • Prevent Further Changes to a Participant’s Patient ID
    This feature prevents you from changing a study participant’s Patient ID after the participant is invited to use MyVeeva for Patients.

  • Participant ID Harmonization
    On a Veeva EDC-enabled Connected Study, when you create a new participant record or edit an existing Participant ID, an automated check determines if a Participant ID is present in Veeva’s EDC. Study Connect users can view the participant’s EDC status in the EDC Status field, on the Participant record, along with a link to the participant’s casebook in EDC.


eConsent Enhancements

These enhancements improve the user experience within the SiteVault eConsent functionality:

  • Automatically Close eConsent Editor Session and Refresh SiteVault Session Upon Checking In eConsent Form to Vault
    This feature makes the following enhancements to the eConsent form check in process (from eConsent editor to Vault):
    • When you check in an eConsent form, the editor window automatically closes.
    • When you check in an eConsent form, the page that launched the editor (either the eReg Document Viewer or the Study Connect Blank Forms) automatically refreshes with the eConsent form’s new content.

  • Approve and Send Site-Specific eConsent Form Template to Sponsor/CRO in SiteVault eReg
    This feature allows you to approve and send a connected eConsent form to the study’s sponsor/CRO in SiteVault eReg after making site-specific edits in the eConsent editor.

  • Create New Draft of Connected eConsent Template in Study Connect
    This feature allows you to create a new draft of a blank, connected eConsent form template by:
    • Creating a copy of the sponsor template in Study Connect
    • Creating a copy of the most current version in Study Connect
    • Uploading a file from your computer in Study Connect


SiteVault Study Connect

Grid Column Ordering and Name Column Locking

The following enhancements improve the user experience within the Study Connect main grids (tables):

  • Fixed First Columns
    When you scroll to the right, the first column in the grid remains fixed in place.

  • Flexible Column Order
    You can reorder the grid columns on certain pages by dragging the column header.


Notification Bell for Document Exchange, Safety Distribution, and eConsent

With this feature, you can view notifications from any study-specific Study Connect tab. When the Notifications Bell is selected, a panel of notifications is displayed on the right, sorted to notifications related to the feature currently selected in the Study Connect main menu. Filters can then be removed or added as necessary.

For more information, see Study Connect Overview.


Document Exchange Enhancements

The following enhancements improve the user experience within the Document Exchange functionality:

  • Sponsor/CRO Document Name
    On a received document, you can view the name of the document as it appeared in the sponsor/CRO Vault. This field can be viewed in the All Documents and Received Documents tabs of Document Exchange.
Document Exchange - Sponsor/CRO Document Name
  • Sponsor/CRO Document Number
    On a received document, you can view the number of the document as it appeared in the sponsor/CRO Vault. This field can be viewed in the All Documents and Received Documents tabs of Document Exchange.

  • Document Version on Send
    When sending an eReg document, the version number of the document is displayed in the document name.

  • Link to eReg Document
    With this feature, you can now quickly access a Study Connect’s associated eReg document copy. An eReg document icon is available in the Document Actions, All Documents, Sent Documents, and Received Documents tabs of Document Exchange.


ePRO Collection Document Requiring Action Displays Visual Indicators in Study Connect

With this feature, you are now notified when an ePRO collection document requires attention. A blue dot indicator on the Studies tab and an orange Action Needed icon on the ePRO tab are displayed when an ePRO collection document requires action from a site user.


Approve and Send Site-Specific eConsent Form Template to Sponsor/CRO in Study Connect

This feature allows an eConsent form template that has been edited in the eConsent editor to be approved and sent to the connected study’s sponsor/CRO in Study Connect.


Participant Profile Enhancements

The following enhancements improve the user experience within the Participant tab:

  • Participant ID Harmonization
    On a Veeva EDC-enabled Connected Study, when you create a new participant record or edit an existing Participant ID, SiteVault checks if a Participant ID is present in Veeva’s EDC. The participant’s Veeva EDC Casebook status is displayed in the Veeva EDC Casebook field.
    • Veeva EDC Casebook Field: This new field provides the status of the automated check. The following statuses are available:
      • Searching: The system is still actively conducting the automated check.
      • Open Casebook: A casebook matching the Participant ID was found and those with the required permissions can click the status to link directly to the casebook in the sponsor’s Veeva EDC system.
      • Not Found: The Participant ID was not located in Veeva’s EDC.

  • Participant Visit Scheduling
    Note: This feature requires the patient to have a MyVeeva account. This feature enables you to invite participants to upcoming visits using calendar applications such as Outlook and Google Calendar directly from SiteVault. When you include the MyVeeva calendar alias in your invitation, the event will be available to patients in MyVeeva for Patients.

  • Countersign eConsent Form From Participant Profile in Study Connect
    This feature allows you to countersign an eConsent form from the consenting participant’s profile page.

  • Cancel Signed eConsent Forms From Participant Profile in Study Connect
    This feature allows you to cancel a signed eConsent form from the consenting participant’s profile page.

  • Description Column for Signed Forms on Participant Profile
    This feature adds a Description column to the Signed Forms section on the participant’s profile page.

  • Participant Medical Record Number Field
    This feature adds a Medical Record Number field to the participant’s profile page.

  • Pagination Added for Ease of Use
    • Form Responses
    • Signed Forms
    • Participant Events



Veeva eConsent

eConsent Form Templates Allow Site Wet Ink Signatures

This feature allows sponsor and site users to add a site signature block to an eConsent form template to support study countries that require wet ink signatures on consent forms and participants who choose not to sign electronically in MyVeeva for Patients. Site users can now print a study’s eConsent form template and upload a scanned, signed copy to SiteVault in these situations.

For more information, see the following help topics:

Site signature block being added to an eConsent form in the eConsent editor


Signing Order

This feature allows sponsor and site users to require MyVeeva users to complete eConsent forms in a specific order. Users can apply numeric signing order values to forms in the eConsent editor, and MyVeeva users must complete the forms in sequential order (for example, 1, 1.1 , then 2).

For more information, see the following help topics:

Signing order field in the eConsent editor


Web Hand-Drawn Signature Modal

This feature improves the hand-drawn eConsent signature experience for MyVeeva users in the web app by aligning it with the experience in the Android and iOS apps.

For more information, see Consent Forms in MyVeeva for Patients Help.

New hand-drawn consent form signature field in web app


Veeva ePRO

Images in Surveys

This feature allows sponsor users to upload images for use in surveys. After uploading an image, users can add images to appear above license text, above question or instruction headings, above numeric rating scales, or as answers to single- or multiple-choice questions. Users can enter descriptive image text for MyVeeva users to read with a screen reader.

For more information, see the following help topics:

Survey with images in question headings


Text Entry Survey Component

This feature allows sponsor users to configure a survey that contains a text entry question for MyVeeva users to complete. Sponsor users must configure a maximum character limit for responses.

For more information, see the following help topics:

Example of a text entry question in a survey


Multiple-Choice Dropdown Survey Component

This feature allows sponsor users to configure a survey that contains a multiple-choice question with response options displayed in a drop-down menu for MyVeeva users to complete.

For more information, see the following help topics:

Example of a multiple-choice question with a dropdown in a survey


Optional Question Survey Component

This feature allows sponsor users to configure a survey with optional questions. Sponsor users can configure one or multiple optional responses for a survey question (for example, “This question is not applicable to me”). MyVeeva users can select an optional response to proceed to the next question without submitting a standard response.

For more information, see the following help topics:

Example of optional answers in a survey


Survey Sequence

This feature allows sponsor users to enter numeric survey sequence values for surveys in an ePRO collection. MyVeeva users that receive surveys with sequence values are required to complete the surveys with lower sequence values before those with higher sequence values.

For more information, see the following help topics:

Survey sequence field in the ePRO module


This feature allows sponsor and site users to access survey preview links from within an ePRO collection document. Survey preview links allow users to preview a study’s surveys in a variety of device sizes and study-supported languages.

For more information, see the following help topics:

Survey preview link in an ePRO collection document


Side-by-Side English and Non-English Screenshots in ePRO Collection Document

This feature enhances ePRO collection documents for sponsor and site users by displaying non-English screenshots next to their corresponding English screenshots. Previously, non-English screenshots were displayed without their English counterparts.

For more information, see the following help topics:

Side-by-side English and Spanish survey translation screenshots an ePRO collection document


Sites Only Receive New ePRO Versions That Affect Their Site

This feature allows site users to only receive a new version of ePRO if a sponsor user makes changes affecting a study language that the site supports (such as by adding a new survey or updating translations for a site-supported language).

For more information, see the following help topics:


Sponsors Prevented from Editing Licensed Veeva Library Surveys

This feature prevents sponsor users from making edits to Veeva Library surveys that have been reviewed and approved by license holders. Users can continue to edit Veeva Library surveys that haven’t been reviewed and approved by license holders as well as their own sponsor library surveys.

For more information, see Using Survey Libraries in Clinical Vault Help.

Example of a locked and licensed survey in the ePRO module


Summary of Changes During ePRO UAT

This feature requires sponsor users to enter a summary of changes while performing UAT on an upversioned ePRO collection. When a user finishes UAT and then approves the ePRO collection, the summary of changes is already provided and can be updated if desired.

For more information, see Performing User Acceptance Testing (UAT) on an ePRO Collection in Clinical Vault Help.

Summary of Changes pop-up while performing UAT in the ePRO module


Add Description to ePRO Schedule

This feature allows sponsor users to add a description to an ePRO schedule’s JSON configuration. The description is informational and only displays to users within the ePRO module.

For more information, see Configuring Schedules and Notifications in Clinical Vault Help.

Schedule description in the ePRO module


ePRO SFTP Connection

This feature enhances the ePRO FTP connection in the Veeva ePRO module by allowing sponsor users to create connections with SFTP in addition to FTPS, which is already supported. Users can create an SFTP connection by entering their external server credentials, selecting which ePRO data sets are sent, and testing the connection. Once an SFTP connection is established, ePRO data is sent once per day.

For more information, see Creating an FTP Connection to Automatically Transfer ePRO Data in Clinical Vault Help.

Creating an SFTP connection in the ePRO module


Use English for ePRO if Site Hasn’t Selected Supported Languages

This feature defaults a site’s supported languages for a study’s ePRO to English if the site hasn’t selected supported languages for their study, site, or organization.

For more information, see the following help topics:


Additional Sponsor and Site ePRO Data Export Columns

This feature enhances ePRO data exports for sponsor and site users by adding the following columns:

  • Sponsor Audit Trail Data now includes a Vault Username column.
  • Site Audit Trail Data now includes Participant Global ID and Vault Username columns.
  • Site ePRO Responses Data now includes an Answer Unique ID column.

For more information, see the following help topics: