The known issues below affect SiteVault regardless of the current release. Known issues are provided to assist sites and sponsors with troubleshooting issues.
See the SiteVault Maintenance Releases page for a list of releases that fix issues affecting customers and users in production environments.
Components | Description | Workaround | Planned Fix | Issue |
---|---|---|---|---|
eConsent | During the Add Consent action, users can select Launch Editor and immediately select the Cancel button. While this action closes the editor, it launches again and the document is checked out. | None | To be determined | SITE-12604 |
eConsent | When creating a new draft version of an eConsent, the Signatory Roles field is not properly cleared, causing an error when editing the eConsent. | None | To be determined | SITE-13595 |
Profiles | When viewing the Staff Details page for a Staff who is an unregistered VeevaID user, the Site filter on the Study Assignments section will display as empty. This is expected behavior for unregistered Staff users. | None | To be determined | SITE-5413 |
Studies | When an administrator attempts to activate a study assignment that is associated with an inactive user, there is no error message explaining why the action cannot be completed. | None | To be determined | SITE-9388 |
Studies | When a user cancels a study and then moves any approved profile documents to the superseded state, the associated site is removed from the profile document. | To avoid the site removal, move the profile documents to the Superseded state prior to cancelling the study. | To be determined | SITE-12729 |
Study eBinder | When viewing a Participant record, Site Viewer users are not able to view the details of the Participant's associated Patient record. | None | To be determined | SITE-9336 |
Study eBinder | From the Study eBinder, the Document Actions menu is not available on checked out documents. | None | To be determined | SITE-8982 |
Study eBinder | In the Study eBinder, reclassified documents with multiple stacked versions do not display with their earlier versions or in the expected order | None | To be determined | SITE-13198 |