The known issues below affect SiteVault regardless of the current release. Known issues are provided to assist sites and sponsors with troubleshooting issues.
See the SiteVault Maintenance Releases page for a list of releases that fix issues affecting customers and users in production environments.
| Components | Description | Workaround | Planned Fix | Issue |
|---|---|---|---|---|
| CTMS-Study Schedule | CTMS: When creating visits in a study schedule, the dragging tool may delay when navigating robust visit lists. | None | To be determined | SITE-19884 |
| eConsent | During the Add Consent action, users can select Launch Editor and immediately select the Cancel button. While this action closes the editor, it launches again and the document is checked out. | None | To be determined | SITE-12604 |
| eConsent | When moving to an Enterprise SiteVault environment, the eConsent initiator field is not retained in the migration process. | When moving to an Enterprise SiteVault environment, customers should either cancel or complete outstanding eConsents prior to migration. | Working as Designed | SITE-16843 |
| Profiles | When viewing the Staff Details page for a Staff who is an unregistered VeevaID user, the Site filter on the Study Assignments section will display as empty. This is expected behavior for unregistered Staff users. | None | To be determined | SITE-5413 |
| Studies | When a user cancels a study and then moves any approved profile documents to the superseded state, the associated site is removed from the profile document. | To avoid the site removal, move the profile documents to the Superseded state prior to cancelling the study. | To be determined | SITE-12729 |
| Studies | When an administrator attempts to activate a study assignment that is associated with an inactive user, there is no error message explaining why the action cannot be completed. | None | To be determined | SITE-9388 |
| Studies | When a bulk update of Team Assignments fails, an error with the failure reason is not presented. | None | To be determined | SITE-13852 |
| Studies | When creating study team assignments, the saved Start Date-Times reflect a time zone synchronization variance. The time zone logic is being reviewed. | None | To be determined | SITE-19930 |
| Study eBinder | The Study eBinder does not correctly display documents after they have been reclassified. | Approved | To be determined | SITE-13198 |
| Study eBinder | From the Study eBinder, the Document Actions menu is not available on checked out documents. | None | To be determined | SITE-8982 |
| Study eBinder | When viewing a Participant record, Site Viewer users are not able to view the details of the Participant's associated Patient record. | None | To be determined | SITE-9336 |
