Getting Started

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SiteVault and Site Connect

Overview

Site Connect is an extension of Veeva’s Clinical Vault and provides sites with a standard and site-centric user interface for collaboration with sponsors and CROs. Site Connect is a simple, consistent mechanism to exchange study information during startup, execution, and closeout. Site staff are invited to use Site Connect by their trial sponsor or CRO.

SiteVault users can connect their SiteVault to Site Connect to upload documents to the Sponsor or CRO or file documents directly to SiteVault from within Site Connect.

For more information on Site Connect, see Site Connect Help.

Connecting Site Connect to SiteVault

Site Connect allows you to connect a study to your SiteVault for seamless exchanging and filing of study documents to your eISF.

  • You must be a site user with access to a valid Universal Site Number (USN) in order to use this feature.
  • To connect, the study must already exist in SiteVault.

To connect a study in Site Connect to a study in SiteVault:

  1. Navigate to Site Connect > Site Home.
  2. Click the Connect to SiteVault button in the top-right corner.
  3. Enter your USN in the Connect to SiteVault dialog.
  4. Click Continue.
  5. Select the appropriate matching Study within your SiteVault. If the Study does not already exist in your SiteVault, create it within SiteVault. Then, click Connect to SiteVault.
  6. Click Continue.

Site Connect is now connected to your SiteVault and you can begin exchanging study documents. You will encounter an error in the following scenarios:

  • The USN is already in use on another Study Site for the selected Study.
  • You are not a site user associated with the USN.
  • You do not have access to SiteVault.

Please contact Site Support should you encounter an error.

Note Clicking Connect to SiteVault applies to individual studies and does not connect every study in Site Connect to your SiteVault.

Restricted Permissions in Site Connect and SiteVault

Site Connect and SiteVault permissions are managed by different systems and administrators; a user’s access to restricted documents in one system does not guarantee the same access is assigned in the other. See the table below for the expected behavior based on different permission combinations.

Restricted Permissions Site Connect Behavior SiteVault Behavior
No Restricted Access
  • Cannot view restricted documents.
  • Cannot upload restricted documents from computer.
  • Cannot upload restricted documents from SiteVault.
  • Cannot view restricted documents.
  • Cannot file restricted documents received in Site Connect to SiteVault and view them once filed.
Restricted Access in Both
  • Can view restricted documents.
  • Can upload restricted documents from computer and view them.
  • Can upload restricted documents from SiteVault into Site Connect and view them once uploaded.
  • Can view restricted documents.
  • Can file restricted documents received in Site Connect to SiteVault and view them once filed.

Restricted Access in Site Connect

No Restricted Access in SiteVault

  • Can view restricted documents.
  • Can upload restricted documents from computer and view them once uploaded.
  • Cannot upload restricted documents from SiteVault.
  • Cannot view restricted documents.
  • Can file restricted documents received in Site Connect to SiteVault, but cannot view them once filed.

No Restricted Access in Site Connect

Restricted Access in SiteVault

  • Cannot view restricted documents.
  • Cannot upload restricted documents from computer.
  • Can upload restricted documents from SiteVault but cannot view them once uploaded.
  • Can view restricted documents
  • Cannot file restricted documents received in Site Connect to SiteVault and view them once filed.
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