SiteVault Administration

Learn how manage users and records as a SiteVault administrator

Edit a User's Information

Who can complete this task?
  • Research Organization Administrators

Edit User General Information

You can edit whether the user is an investigator (Staff records) by opening the record for the user from the Administration > Staff tab and selecting Edit.

For Staff and Monitor/External users who use VeevaID or Cross-Domain, the following fields can only be updated by the user account owner (in VeevaID or the originating Vault):

  • First Name
  • Last Name
  • Language
  • Locale
  • Time Zone
  • Email
  • Mobile
  • Image

Edit User Login Information (Enterprise SiteVaults)

Research Organization Administrators (or Site Administrators with administrator access at all sites within an organization) can update the following fields on a Staff user’s account:

  • Username
  • Login Method
  • Federated ID

This action is available if the following is true:

  • The SiteVault is an Enterprise SiteVault using Single Sign-On or Basic security policies.
  • The user applying the update is a Research Organization Administrator or a Site Administrator with administrator access at all sites within the organization.
  • The Staff account to update is active.
  • The Staff account to update is an in-domain user (cannot be VeevaID, Cross-domain, or User without an Account).

To update user login information, complete the following steps:

  1. Access Administration > Staff.
  2. Select user to update.
  3. Select Edit User Account Details from All Actions (…).
  4. Enter updated information.
  5. Select Save.
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