Maintenance releases fix issues that affect customers in production environments. We typically document the release at least twenty-four hours before the deployment. This list documents only fixes to general releases, and the list of fixed issues is not finalized until just before the deployment.
The issues below are now fixed. See the MyVeeva for Patients Known Issues page for additional issues that staff and MyVeeva users may encounter.
April 12, 2024 | Release Number: 23R3.0.7
Component |
Users |
Description |
Issue |
ePRO - Patient Surveys |
Sponsor/CRO Staff |
Surveys are submitted as expected. Previously, the server rejected submissions containing date and time responses that were during the time overlap or gap caused by the daylight savings time change. |
MYVC-22447 |
April 5, 2024 | Release Number: 23R3.0.6
Component |
Users |
Description |
Issue |
ePRO - Patient Surveys |
MyVeeva Users |
In the iOS app, surveys with time entry questions show the appropriate error messages regardless of the the user's time zone. Previously, error messages were incorrect for users in certain time zones. |
MYVC-22224 |
ePRO - Patient Surveys |
MyVeeva Users |
When a user resumes a survey using the iOS app, the allowed dates for date entry questions are based on the time zone in the user's account settings. Previously, if the user started the survey, changed their time zone, and resumed the survey, the allowed dates for date entry questions referenced the original time zone when the survey was started. |
MYVC-22243 |
ePRO - Patient Surveys |
MyVeeva Users |
Users can only select and submit surveys with valid dates. Previously, if the user had a mismatch between the device and MyVeeva account timezone, the user could select dates that were invalid and they were rejected by the server. |
MYVC-21982 |
March 22, 2024 | Release Number: 23R3.0.5
Component |
Users |
Description |
Issue |
ePRO - Patient Surveys |
MyVeeva Users |
Users can now submit surveys as expected in the iOS app. Previously, in rare cases, the iPhone date and time setting caused data to be sent in an unexpected format and the user wasn't able to successfully submit the survey. |
MYVC-21967 |
ePRO - Patient Surveys |
MyVeeva Users |
When a user resumes a survey using the iOS app and attempts to update a date entry question, the allowed dates are based on the current date. Previously, the allowed dates were based on the original date when the user responded. |
MYVC-22010 |
March 15, 2024 | Release Number: 23R3.0.4
Component |
Users |
Description |
Issue |
ePRO - Reporting |
Sponsor Staff |
When a study goes through multiple cycles of UAT, all surveys are tracked and included in reporting as expected. Previously, a survey with scoring was omitted from UAT exports after the second round of UAT was in progress. |
MYVC-21456 |
ePRO - Reporting |
Sponsor Staff |
When a study goes through multiple cycles of UAT, all surveys are tracked and included in reporting as expected. Previously, a survey with scoring was omitted from UAT exports after the second round of UAT was in progress. |
MYVC-21456 |
February 16, 2024 | Release Number: 23R3.0.3
Component |
Users |
Description |
Issue |
ePRO - Other |
Site Staff, Sponsor Staff |
Site collection documents now show multiple languages as expected. Previously, if the study had two or more non-English languages, the study details would not always be displayed in the correct language. |
MYVC-20618 |
ePRO - Site |
Site Staff |
Only supported language options are displayed for site surveys. Previously, unsupported patient languages were displayed as options. When selected, the survey would attempt to load that language and nothing was displayed. |
MYVC-19945 |
General UI |
MyVeeva Users |
Any non-English language version of the Privacy Policy now links to the English version as expected. Previously, when a user selected the English link, the page did not refresh to show the English version. |
MYVC-19882 |
December 15, 2023 | Release Number: 23R3.0.2
Component |
Users |
Description |
Issue |
ePRO - MyVeeva Users |
Site Staff |
Users are now only able to select the Submit button for surveys once, which prevents multiple survey submissions for the same survey. |
MYVC-19282 |
General UI |
MyVeeva Users |
Users who don't have an email or phone number associated with their account can now use the Study Help button. Previously, the button was unavailable for selection. |
MYVC-19104 |
Platform - Authentication |
MyVeeva Users |
When a user enters an incorrect multifactor authentication code, they can now attempt to enter the code again. Previously, they were redirected back to the login window. |
MYVC-19201 |