Release Notes

See what's new and coming soon, known and fixed issues, and release archive

MyVeeva for Patients 22R3 Maintenance and Releases

Maintenance releases fix issues that affect customers in production environments. We typically document the release at least twenty-four hours before the deployment. This list documents only fixes to general releases, and the list of fixed issues is not finalized until just before the deployment.

The issues below are now fixed. See the MyVeeva for Patients Known Issues page for additional issues that staff and MyVeeva users may encounter.

March 10, 2023 | Release Number: 22R3.0.5

Component Users Description Issue
ePRO - Reporting Site Staff, Sponsor Staff ePRO data exports now show time stamps in 24-hour time. Previously, they showed time stamps in 12-hour time. MYVC-13159
ePRO - SiteVault Integration Site Staff Deleting a study language from an ePRO-connected study now works as expected. Previously, site users may have encountered errors if they deleted a study language. MYVC-13145

March 3, 2023 | Release Number: 22R3.0.4

This maintenance release includes updates for internal MyVeeva for Patients tools only.

February 17, 2023 | Release Number: 22R3.0.3

Component Users Description Issue
eConsent - MyVeeva Users MyVeeva Users MyVeeva users who register their account after signing a consent form in person can now download the signed document from their document library as expected. Previously, users couldn't download documents they signed prior to registering their account from their document library. MYVC-12073
ePRO - Reporting Sponsor Staff Sponsor users can now successfully export ePRO UAT data when performing UAT multiple times. Previously, UAT data exports may have failed if a user edited a survey question between completing UAT previously and completing UAT again. MYVC-12167
Infrastructure - Other MyVeeva Users The web app now times out after fifteen minutes of inactivity and requires MyVeeva users to log back in if their session expires while it's in focus in their browser. Previously, the web app kept users logged in indefinitely if their session was in focus in their browser. MYVC-11933

January 20, 2023 | Release Number: 22R3.0.2, 223.0.1 iOS

The following enhancement is now available for MyVeeva for Patients:

Component Users Description Number
Platform - Authentication MyVeeva Users, Site Staff This feature allows site staff to send a password reset email to a MyVeeva user if they forget their MyVeeva for Patients password and no longer have access to their phone number on file. Site staff can send a password reset email from the patient record in SiteVault. MyVeeva users are required to permanently reset their password using suitable, rigorous controls per 21CFR11.300(c).This feature is a custom action that's only available through configuration by Veeva. MYVC-12185

The following issues are now fixed:

Component Users Description Issue
Document Library - Other MyVeeva Users, Site Staff When site staff remove a patient record from a participant record and share a study document with the participant, the participant and their representatives now receive the study document as expected. MYVC-11753
ePRO - Patient Surveys MyVeeva Users MyVeeva users can now submit a response to a time survey question where the minimum and maximum value ranges pass into the following day (for example, from 8:00 PM to 4:00 AM the next day) in the Android app. MYVC-11807
ePRO - Patient Surveys MyVeeva Users Selected survey responses in the iOS app now display and highlight correctly. Previously, the highlighting of selected responses was delayed or inconsistent. MYVC-11469
ePRO - Patient Surveys MyVeeva Users When a MyVeeva user responds to a datetime entry question where the minimum value is the current date and time, they can now select the current date in the web app. Previously, they may have been unable to select the current date in the web app in certain instances. MYVC-11391
ePRO - Patient Surveys MyVeeva Users When a MyVeeva user's device time zone differs from their MyVeeva account settings time zone, their account settings time zone is now used to validate their response for time entry questions in the web app. Previously, their device time zone was used for validation. MYVC-11331
ePRO - Patient Surveys MyVeeva Users When a MyVeeva user enters the current time as a response to a datetime survey question where the minimum value is the current time, their response is now valid when they exit the survey and return at a later time. Previously, their response was invalid when they resumed. MYVC-11195

December 16, 2022 | Release Number: 22R3.0.1

Component Users Description Issue
eConsent - Editor Site Staff, Sponsor Staff When site or sponsor staff upload an empty Microsoft Word document to the Veeva eConsent editor, the editor now automatically adds one blank section to the eConsent form. Previously, users needed to manually add a blank section. MYVC-11330
eConsent - MyVeeva Users MyVeeva Users, Site Staff When site staff send an eConsent form to a participant and at least one other signatory and the form is upversioned before all signatories sign, users who are logged out at the time of the upversion now receive a notification about the new form. Previously, users who were logged out at the time of the upversion didn't receive a notification. MYVC-10950
eConsent - MyVeeva Users MyVeeva Users When a MyVeeva user views an eConsent form in Swedish, a link to decline the form is now present. Prevously, the Swedish decline link wasn't present. MYVC-11388
ePRO - Patient Surveys MyVeeva Users, Site Staff When site staff add and remove a participant event datetime that's an end event for a participant's survey schedule, the survey task related to that event now reappears for participants as expected. Previously, adding and removing the participant event datetime didn't make the survey task available again. MYVC-11299
ePRO - Patient Surveys MyVeeva Users, Site Staff When site staff enable ePRO for a MyVeeva user whose preferred language in MyVeeva for Patients isn't supported by the study, ePRO now enables successfully and the MyVeeva user receives surveys and notifications in the next-best language option. Previously, enabling ePRO failed and site staff received an error. MYVC-11750
ePRO - Patient Surveys MyVeeva Users, Site Staff When a survey schedule has multiple start events and site staff edit the actual datetime for one of the start events, survey instances related to the other start events are now unaffected. Previously, survey instances related to the other start events may have unexpectedly rescheduled or been removed for participants. MYVC-11377
ePRO - Patient Surveys MyVeeva Users, Sponsor Staff Survey schedules that begin at 12:00:00 AM and are available for a range of days, weeks, months, or years now end at 11:59:59 PM on the end date of the schedule. Previously, the schedule ended at 12:00:00 AM on the day following the end date. MYVC-11356
ePRO - Reporting Site Staff, Sponsor Staff ePRO audit trail events that are logged in site and sponsor data exports no longer fail if an event includes a value with more than 128 characters. MYVC-11427
Platform - Notifications MyVeeva Users Participant-facing notifications containing special characters (such as & or <>) now display as expected. Previously, special characters in notifications displayed as a code. MYVC-11361
Platform - Notifications MyVeeva Users When more than one MyVeeva user use the same device that has the MyVeeva app installed and push notifications enabled, they now only receive push notifications related to the account that is currently logged in. MYVC-11379