Monitoring

Monitoring tasks for site staff and monitors or CRAs

Accept and Complete Monitoring Issue Tasks

While reviewing documents in SiteVault, a monitor/CRA may log an issue, indicating that they require more information about a document or that a document is missing. The monitor/CRA is notified when a site user completes the associated task.

  1. Navigate to Home > All Tasks.
  2. Select Continue to review the task.
    Review Monitoring Issue Task
  3. Select Accept if you intend to complete the task.
    Accept Monitoring Issue Task
  4. Once you have completed the requested work, select Complete.
    Complete Monitoring Issue Task
  5. Provide details of the resolution. Include the document number if the request was for a missing document.
    Provide Resolution Details
  6. Select Complete.
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