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Contact Us
We’re here to help! The Veeva Global Service Center provides essential 24/7 1st line support to end users and site users. For urgent requests, please use either chat or phone.
- Chat: Click Chat in the lower-right corner
- Phone: Visit the Global Service Center Contact Directory.
- Email: sitevaultsupport@veeva.com
Languages Supported
- English (English)
- French (Français)
- German (Deutsch)
- Italian (Italiano)
- Japanese (日本語)
- Korean (한국어)
- Mandarin (官话)
- Portuguese (Português)
- Russian (Pусский)
- Spanish (Español)
What We Can Help With
- Answering questions about product performance, functionality, or operation
- Troubleshooting problems or issues with the product
- Diagnosing and resolving product issues
- Providing product updates, fixes, security alerts, and critical patch updates
Note: Protocol-based questions, training sessions, customer data modifications, and report setup are not included in site user support.
