The Veeva Site Success team includes former clinical research professionals who understand clinical research and technology. We can help you identify your challenges and empower you to make the most of Veeva SiteVault at your site. The team can help you to answer questions such as:
- What’s the best way to set up SiteVault based on our operational needs?
- How can I get approval from organizational leadership, IRBs, or sponsors to use SiteVault?
- What training and resources are available?
- How do I talk to sponsors about using SiteVault for all my studies?
- How can I share my product feedback?
Check out the SiteVault newsletter for helpful highlights and essential tips!
Please reach out to us with any questions or feedback at sitesuccess@veeva.com.
Meet the Team
Laura Josephson
Laura leads the Veeva Site Success and Service teams, focusing on customer onboarding and adoption. She is passionate about understanding your site's challenges and working with you to find the right solution.
Cassandra Seidor
After a decade of leading site-based clinical trials, she is passionate about process development and fixing bottlenecks created by ineffective systems with the ultimate goal of helping research sites operate more efficiently.
Carlos Pigotti
Carlos partners with research sites to support the successful implementation and adoption of SiteVault. With a background in oncology and neuro-ophthalmology research, he previously worked as a clinical research coordinator before transitioning into the tech side of clinical trials. Carlos is passionate about solving site operational challenges through technology and has supported SaaS adoption across large academic medical centers and commercial site networks.
Clara Dux
Clara partners with research sites to help them navigate change and enable their long-term success with SiteVault. Clara has over six years of experience working in research site operations. She strives to foster relationships to provide best-in-class technology to sites.
Dakota Archdekin
Dakota has worked in clinical research for seven years, with a primary focus on document management and clinical study management. Dakota ensures that enterprise customers are prepared to effectively use SiteVault, Dakota strives for clear communication and guidance between all levels of the study team.
Leo Pagano
Leo empowers clinical sites to enhance their operational efficiency through technology. He comes from Benchling, where he partnered with biotechs to optimize their R&D workflows on a cloud platform.
Lizzie Conger
Lizzie supports research sites with the successful implementation and adoption of SiteVault. She is dedicated to a collaborative approach, partnering with sites to identify their specific challenges and helping them find the right solutions to achieve their goals.
Savannah Erickson
Prior to Veeva, Savannah worked as a research coordinator in the Atlanta area. From this experience, Savannah strives to make sites more efficient through SiteVault.
Shahreen Elahi
Shahreen partners with sites using SiteVault to improve their processes. Prior to Veeva, Shahreen was a clinical researcher at Children's Healthcare of Atlanta (CHOA). Shahreen believes that technology is critical to reducing administrative burden and optimizing site operations.
