Getting Started

Site Connect Overview

Click here to download an information sheet.

Welcome to Site Connect! Site Connect provides sites with a standard and site-centric user interface for collaboration with sponsors and CROs. Site Connect is a simple, consistent mechanism to exchange study information during startup, execution, and closeout. Site staff are invited to use Site Connect by their trial sponsor or CRO.

Save Time | Increase Quality | Improve Compliance

Capabilities

Site Connect Features

Document Exchange: Easily download documents sent by your sponsor, complete open document requests, or ad-hoc upload files whenever needed. You can choose to complete document tasks directly in the Site Connect web interface or work via email.

Safety Letter Distribution: Access safety letters and mark them as acknowledged to maintain compliance.

Site Profile: Manage your site staff accounts and site addresses.

Study Plan: Collaborate with your sponsor or CRO on agreed-upon study targets and timelines. Track overall progression and stay aligned on upcoming trial milestones.

System Links: Quickly access key study applications and portals provided by your sponsor or CRO.

Study Announcements: View important study updates, news, and general notices broadcasted by your sponsor or CRO.

Study Contacts: View study-related contact details shared by your sponsor or CRO.

Payment Information: Expedite payment receipt and reconciliation with the ability to see reimbursement data as it is tracked by the sponsor or CRO.

End-of-Study Media: Download final study documents and media files provided by your sponsor or CRO at trial closeout.

Site Forms (1572 Generation): Generate pre-populated FDA 1572s automatically using your site’s profile data, then quickly submit completed forms back to your sponsor or CRO.

SiteVault eISF Connectivity: If your site uses SiteVault eISF, you can link it directly to Site Connect to automate document exchange and avoid double-data entry. If you don’t use SiteVault, you can complete all tasks directly within Site Connect or via email.

Additional Benefits

Consistent Technology Experience: Reduce technology overload with a single, consistent experience to receive protocols, essential document packages, safety reports, payment information and announcements.

Consistent Interface: Work in one standardized, familiar layout across all your trials, regardless of which sponsor or CRO runs the study.

Single Login (VeevaID): Manage fewer credentials by using a single login to access all your site-facing Veeva applications, regardless of the sponsor or CRO.

Flexible Access Options: Choose how you work—complete tasks directly in Site Connect or exchange documents via email.

More Time for Patient Care: Minimize extraneous emails and duplicative requests, so site staff can spend less time on administrative tasks – and more time with patients.

Improved Execution as a Study Team: Site Connect allows sites to manage their own user access, enabling them to better prioritize and execute on sponsor-driven tasks as a team.

Dedicated Site Support: Get technical assistance and access training resources directly from Veeva’s global support team.