Capturing Data

Record study events and submit participant surveys

Completing Study Team Surveys

eClinRO surveys can only be completed by a member of the study team. They can be accessed from a participant’s page.

Completing a Survey

Note eCOA only allows one staff member to respond to a survey at a time.

  1. In eCOA, on the participant’s page, select the event the survey is associated with. The event must have a date and time before surveys are displayed.
    • See Viewing and Updating Events for more information.
    • If you are not sure whether an event is associated with a survey, use the Study Preview.
  2. Find the Site Staff section and select the survey you need to complete.
  3. Answer the survey questions and select Submit.
    • If you leave the survey while it’s in progress, your responses will be saved. You or another member of the study team can continue the survey.

Note Only one staff member can respond to a survey at a time. If one staff member starts a survey but doesn’t submit it, it will become available for another staff member to complete after 20 minutes.

If you view the survey after it has been completed, you can see the answers and the name and role of the person who submitted it.

Study Team Help

Participant Help

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