When your study is connected to ePRO, you receive standard system notifications for survey-related events. You may also receive notifications about a participant’s ePRO-related events if your study’s sponsor includes them in the study’s configuration. We send notifications to you via email and to the notification bell () on the Surveys Overview page in Study Connect.

Below are participant-related notifications that you may see if your study’s sponsor uses them, as well as notifications that are standard for every ePRO-enabled study in Study Connect:

Participant-Related Notifications (if used by your sponsor)

Notification Type	Recipient
When a participant completes a survey	A single notification follows this list of user roles until it finds a recipient assigned to the study: Regulatory Coordinator Other Study Team roles Subinvestigator/Principal Investigator Site Administrator
When a participant has yet to complete a survey that’s currently available to them
When a participant misses a survey or multiple surveys

System Notifications

Notification Type	Recipient
When connecting ePRO to your study is successful or unsuccessful	The user who performed the action
When connecting ePRO to your study is successful or unsuccessful
When disconnecting ePRO from your study is successful or unsuccessful
When updating the supported languages for your study’s ePRO is successful or unsuccessful
When disabling ePRO for a participant is successful or unsuccessful
When enabling ePRO for a participant is successful or unsuccessful
When a new ePRO data export is available for download
When exporting survey, audit trail, or adherence data is unsuccessful
When approving a new version of a collection document is successful or unsuccessful
When assigning a participant to a new version is unsuccessful
When entering, updating, or deleting a participant event actual date time is unsuccessful
When a new collection document is created successfully	A single notification follows this list of user roles until it finds a recipient assigned to the study: Regulatory Coordinator Other Study Team roles Subinvestigator/Principal Investigator Site Administrator