eConsent Process

Learn about the eConsent process and tools

Send eConsent Form for MyVeeva for Patients Signature

Note Veeva eConsent may be provided by your sponsor for use on a Connected Study or enabled for your SiteVault account as a paid add-on to use across all studies. Contact the Site Success Team to learn more.

When your blank ICF or ICFs for the study are in the Approved for Use state and the participant and any applicable signatory records exist, you can send an eConsent form to a participant for them to sign remotely with their own device in MyVeeva for Patients. You don’t need to know whether the participant or signatory already has a MyVeeva for Patients account in order to send them an eConsent form.

  • If they don’t already have an account for the email address entered in SiteVault, they’ll be prompted to register when they access MyVeeva for Patients from the invitation email or in-person consent code.
  • If they already have an account for the email address entered in SiteVault, they can log in and access the documents for your study.

If the prerequisites are met, complete the following steps to send an ICF to a participant and their signatories to review and complete:

  1. Access the study and expand the Participants (Subjects) section.
  2. Select the linked ID in the Study Participant ID column. The participant record is displayed.
  3. Select Send eConsent from the participant’s All Actions menu. The Send eConsent dialog box is displayed.

Tip You can also send eConsent forms by selecting Send eConsent from the actions menu next to the linked participant ID on the participant list, but we recommend checking the status of the participant’s documents on the participant record after you send eConsent forms to verify that they were delivered.

  1. Search for and select the ICF or ICFs that you want to send to the participant. The documents displayed are filtered per the prerequisites listed above for the documents.
  2. Select Next. The Signatory page of the dialog box is displayed.
  3. Review the list of signatories to ensure that the list of signatories and their contact information are correct. Select or deselect signatories as needed. If you’re sending more than one ICF, select Next to proceed to the next ICF, or select Previous if you need to return to a previous step.
  4. Select Send. If the patient has not signed a version of the blank ICF before, a placeholder document is added to the list of documents for the participant. If the patient has signed a previous version and this is a reconsent, a new minor version is added to the signed ICF.

See the Troubleshooting Veeva eConsent and MyVeeva for Patients page for more information about issues that participants may encounter.