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Contact Us
We’re here to help! You can contact Veeva Site Support by any of the methods below. For urgent requests, please use either chat or phone.
- Chat: Click Chat in the lower-right corner
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Phone:
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Click here to view the available numbers for the Americas
Area Number US Direct Line +1-800-350-8722 US Toll-Free +1-800-350-8722 Argentina 0800 6660738 Brazil Toll-Free 0800 7612628 Canada 1-800-850-0833 Chile 800 231109 Colombia 01 800 9111038 Mexico 800 2833434 -
Click here to view the available numbers for Europe
Area Number EU Direct Line +441865502582 Austria Toll-Free 0800 298948 Belgium 800 54134 Bosnia & Herzegovina 800 83047 Bulgaria Toll-Free 00800 2100611 Czech Republic Toll-Free 0800 088441 Denmark Toll-Free 80 820326 Estonia Toll-Free 800 0321201 Finland Toll Free 880 0145765 France Toll-Free 0801 840214 Georgia Toll Free 800 800118 Germany Toll-Free 0800 0009586 Hungary 80 080571 Ireland Toll-Free 1800 816927 Italy Toll-Free 800 961582 Macedonia Toll Free 800 80580 Netherlands Toll-Free 0800 2658989 Poland Toll-Free 800 088619 Portugal Toll-Free 800 500751 Romania Toll-Free 800 410160 Serbia 800 800588 Spain Toll-Free 900 999322 Sweden Toll-Free 208 89863 -
Click here to view the available numbers for Asia
Area Number Australia Toll-Free 1800 290794 Australia Direct Line 02 90994110 China Line 0218 0270711 India Toll-Free 000800 9190905 Japan Direct Line 03 42331423 Japan Toll-Free 0800 1708062 New Zealand Toll-Free 0800 428764 South Korea Toll-Free 00308 3210263 Turkey Toll-Free 800 49240880147 -
Click here to view the available numbers for Middle East
Area Number Israel Toll Free 1809 349329
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Click here to view the available numbers for the Americas
- Email: sitesupport@veeva.com
Support Hours
Standard business hours (English support available 24/7):
- Americas: 8:30 AM – 7 PM EST
- Europe: 8:30 AM – 5:30 PM GMT
- Asia Pacific: 9:00 AM – 6:00 PM JST
Languages Supported
- Phone: English, Spanish, Portuguese, Chinese, Japanese, Korean, German, Italian, French, Russian
- Chat & Email: All Google Cloud Translation languages
What We Can Help With
- Answering questions about product performance, functionality, or operation
- Troubleshooting problems or issues with the product
- Diagnosing and resolving product issues
- Providing product updates, fixes, security alerts, and critical patch updates
Note: Protocol-based questions, training sessions, customer data modifications, and report setup are not included in site user support.