Learn more about the ePRO notifications you receive in Study Connect.
Note Veeva ePRO is only available to sites conducting a study whose sponsor is utilizing Veeva ePRO in a Clinical Vault.
When your study is connected to ePRO, you receive standard system notifications for ePRO-related events. You may also receive notifications about a participant’s ePRO-related events if your study’s sponsor configures them in the study’s ePRO. We send ePRO notifications to you via email and to the notification bell (
) on the ePRO Overview page in Study Connect.
Below are participant-related notifications that you may see if your study’s sponsor uses them, as well as notifications that are standard for every ePRO-enabled study in Study Connect:
| Notification Type |
Recipient |
| When a participant completes a survey |
A single notification follows this list of user roles until it finds a recipient assigned to the study:
- Regulatory Coordinator
- Other Study Team roles
- Subinvestigator/Principal Investigator
- Site Administrator
|
| When a participant has yet to complete a survey that’s currently available to them |
| When a participant misses a survey or multiple surveys |
System ePRO Notifications
| Notification Type |
Recipient |
| When connecting ePRO to your study is successful or unsuccessful |
The user who performed the action |
| When connecting ePRO to your study is successful or unsuccessful |
| When disconnecting ePRO from your study is successful or unsuccessful |
| When updating the supported languages for your study’s ePRO is successful or unsuccessful |
| When disabling ePRO for a participant is successful or unsuccessful |
| When enabling ePRO for a participant is successful or unsuccessful |
| When a new ePRO data export is available for download |
| When exporting survey, audit trail, or adherence data is unsuccessful |
| When approving a new version of an ePRO collection document is successful or unsuccessful |
| When assigning a participant to a new version of ePRO is unsuccessful |
| When entering, updating, or deleting a participant event actual date time is unsuccessful |
| When a new ePRO collection document is created successfully |
A single notification follows this list of user roles until it finds a recipient assigned to the study:
- Regulatory Coordinator
- Other Study Team roles
- Subinvestigator/Principal Investigator
- Site Administrator
|