Learn more about the notifications you receive in Study Connect.
Note Veeva ePRO is only available to sites whose sponsors are using Veeva ePRO in Clinical Operations.
When your study is connected to ePRO, you receive standard system notifications for survey-related events. You may also receive notifications about a participant’s ePRO-related events if your study’s sponsor includes them in the study’s configuration. We send notifications to you via email and to the notification bell (
) on the Surveys Overview page in Study Connect.
Below are participant-related notifications that you may see if your study’s sponsor uses them, as well as notifications that are standard for every ePRO-enabled study in Study Connect:
| Notification Type |
Recipient |
| When a participant completes a survey |
A single notification follows this list of user roles until it finds a recipient assigned to the study:
- Regulatory Coordinator
- Other Study Team roles
- Subinvestigator/Principal Investigator
- Site Administrator
|
| When a participant has yet to complete a survey that’s currently available to them |
| When a participant misses a survey or multiple surveys |
System Notifications
| Notification Type |
Recipient |
| When connecting ePRO to your study is successful or unsuccessful |
The user who performed the action |
| When connecting ePRO to your study is successful or unsuccessful |
| When disconnecting ePRO from your study is successful or unsuccessful |
| When updating the supported languages for your study’s ePRO is successful or unsuccessful |
| When disabling ePRO for a participant is successful or unsuccessful |
| When enabling ePRO for a participant is successful or unsuccessful |
| When a new ePRO data export is available for download |
| When exporting survey, audit trail, or adherence data is unsuccessful |
| When approving a new version of a collection document is successful or unsuccessful |
| When assigning a participant to a new version is unsuccessful |
| When entering, updating, or deleting a participant event actual date time is unsuccessful |
| When a new collection document is created successfully |
A single notification follows this list of user roles until it finds a recipient assigned to the study:
- Regulatory Coordinator
- Other Study Team roles
- Subinvestigator/Principal Investigator
- Site Administrator
|