Getting Started

Learn the basics about using RTSM, how to access reports, and how to request help.

View Messages and Notifications

Question:

How to View Messages and Notifications in RTSM?

Answer:

  1. Navigate to the Profile/Messages page.
  2. Click on the Task Menu (3 dots) of the notification needed.
  3. Select View Information (1) to review the original notification.
  4. Select Resend Message (2) to send another copy of the notification to the user’s email address.
Resend Message

View Information:

View Information

Resend Message:

Select Email
RTSM