Getting Started

Learn the basics about using RTSM, how to access reports, and how to request help.

Login and Logout

Note: All RTSM studies have a unique URL provided when a new user account is activated.

Logging In

  1. Using the URL provided for a specific study, navigate to the RTSM Login screen.
  2. Enter the user email address.
  3. Enter user VeevaID password. If already logged into Veeva ID, user is automatically logged in upon opening the study URL.
  4. If the user does not have a VeevaID account, the user will need to create an account.
    • After creating a VeevaID account, navigate back to the RTSM URL to sign in.
Log In VeevaID

Versions 23r3-24R2

  1. Click on the VeevaID button to sign in.
  2. If the user does not have a VeevaID account, the user will need to create an account.

Note: After creating a VeevaID account, navigate back to the RTSM URL to sign in with the VeevaID button.

Versions 1-4, 23r1 Login

  1. Using the URL provided for a specific study, navigate to the RTSM Login screen.
  2. Enter the user email address and password.

Logging Out

Select the Logout arrow at the top right-hand corner of the screen.

Log Out

Note: The user is automatically logged out after 20 minutes of inactivity.

RTSM