SiteVault Known Issues

The known issues below affect SiteVault regardless of the current release. Known issues are provided to assist sites and sponsors with troubleshooting issues.

See the SiteVault Maintenance Releases page for a list of releases that fix issues affecting customers and users in production environments.

Components Description Workaround Planned Fix Issue
eReg - General When an inactive external user is made active again, any scheduled access dates on existing study assignments do not clear. Users can manually clear and replace the dates. This is best performed on the detail page for each study assignment. To be determined SITE-1521
eReg - General Optional state change to In Sponsor Review after the Send Document to Sponsor/CRO action is not transitioning after a document is sent. This functionality was removed with the 22R3 release. We are evaluating how to best reimplement this in a future enhancement. None To be determined DEV-531759
Study Connect - General When a study is assigned while creating a Site Staff user in Study Connect, profile documents are not automatically filed to the study. None To be determined SITE-2416
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