The known issues below affect SiteVault regardless of the current release. Known issues are provided to assist sites and sponsors with troubleshooting issues.
See the SiteVault Maintenance Releases page for a list of releases that fix issues affecting customers and users in production environments.
| Components |
Description |
Workaround |
Planned Fix |
Issue |
| eReg - General |
When an inactive external user is made active again, any scheduled access dates on existing study assignments do not clear. |
Users can manually clear and replace the dates. This is best performed on the detail page for each study assignment. |
To be determined |
SITE-1521 |
| eReg - General |
Optional state change to In Sponsor Review after the Send Document to Sponsor/CRO action is not transitioning after a document is sent. This functionality was removed with the 22R3 release. We are evaluating how to best reimplement this in a future enhancement. |
None |
To be determined |
DEV-531759 |
| Study Connect - General |
When a study is assigned while creating a Site Staff user in Study Connect, profile documents are not automatically filed to the study. |
None |
To be determined |
SITE-2416 |