| eConsent - Editor |
MyVeeva Users, Site Staff, Sponsor Staff |
The spacing and margins of .PDF versions of eConsent forms recently changed. Template .PDF versions and signed .PDF versions of eConsent forms may now have different page counts than they did previously. |
None |
To be determined |
MYVC-9829 |
| eConsent - Viewer |
MyVeeva Users |
When an eConsent form that was created from a preview link export has two signature blocks and is sent to two signatories, MyVeeva users may be unable to add signatures. |
None |
To be determined |
MYVC-15896 |
| eConsent - Viewer |
MyVeeva Users, Site Staff, Sponsor Staff |
When sponsor or site staff create an eConsent form template from a Microsoft Word document that contains images or videos in question or signature blocks and approve it for use without editing the form in the editor, MyVeeva users can't download a .PDF version of the unsigned form. |
Users should edit the eConsent form template in the eConsent editor and check in the version they intend to approve to Vault prior to sending it to MyVeeva users. |
To be determined |
MYVC-9258 |
| ePRO - Module |
Sponsor Staff |
Sponsor users can't perform UAT more than once on the same sandbox SiteVault study for the same ePRO collection version. |
Sponsor users must create a new study in their sandbox SiteVault environment each time they perform UAT. |
To be determined |
MYVC-12796 |
| ePRO - Patient Surveys |
MyVeeva Users |
When a MyVeeva user is answering a date or datetime entry question in Firefox, two calendar icons display in the date field, but only one is functional. |
Users can select the orange calendar icon to enter a date. |
To be determined |
MYVC-12441 |
| ePRO - Site Vault |
Site Staff, Sponsor Staff |
When a new collection version only includes updates to a schedule or events, sites do not receive the new version of the collection document for review before it is automatically approved for their site. |
Make an inconsequential change to a study-specific survey, for example, add a description to the survey JSON. |
To be determined |
MYVC-17622 |
| ePRO - SiteVault Integration |
MyVeeva Users |
Removed surveys may still be displayed when their initial event is triggered and the following conditions are met: 1. A study's sandbox is in a different region than the region where the study is authorized. and 2. A sponsor staff member removes surveys from an assigned event that has already been assigned to participants in ePRO, moves the surveys to a new event, and initiates a new UAT cycle. |
Ensure that UAT is performed in the same region where the study was authored. |
To be determined |
MYVC-16387 |
| General UI |
Site Staff, Sponsor Staff |
When an upversion (Upversion A) isn't approved by a site and then is superseded by another version (Upversion B) that doesn't affect the collection document, Upversion B is automatically approved and unapproved changes are displayed. If a site user then approves Upversion A, the patients are updated to have an Error status. |
Make sure all sites are using the latest upversion before pushing out a new one. |
To be determined |
MYVC-18267 |
| General UI |
MyVeeva Users |
When a MyVeeva user is locked out of their account, they may still be able to log in on the iOS or Android app using biometrics. |
None |
To be determined |
MYVC-18241 |
| Platform - Authentication |
MyVeeva Users |
When a MyVeeva user uses the same email for two studies at two different clinical research sites, the iOS or Android app may only allow the user to log in to one of those studies. This could result in the user stating that they are missing tasks they believe should be available. |
Direct the user to log into both https://patients-eu.myveeva.com and https://patients-us.myveeva.com and view the To Dos. Whichever one shows their To Dos is the link they should use moving forward. |
To be determined |
MYVC-18916 |
| Platform - Notifications |
MyVeeva Users |
When a MyVeeva user receives a Survey Available notification and completes the related survey in the Android app, the count indicator on their notification bell doesn't update to remove the notification. |
Users can open their notification bell to automatically clear the notification and update the count indicator. |
To be determined |
MYVC-10997 |
| Platform - Notifications |
MyVeeva Users |
When a MyVeeva user receives a Survey Available notification and completes the related survey in the Android app from the to-do list, the count indicator on their notification bell doesn't automatically update to remove the notification. |
Users can open their notification bell to automatically clear the notification and update the count indicator. |
To be determined |
MYVC-10997 |