Learn about supported languages in SiteVault.
Updating Your Language
You can update SiteVault to display most of the static text in the application in the language that you want. To update your language, navigate to your User Profile page and update the language in the General Information section.
The following languages are currently supported:
- Chinese (Simplified)
- Chinese (Traditional)
- Portuguese (Brazil)
- Portuguese (Portugal)
Selecting a Language for a Document, Patient, or Signatory
You can select a language for a patient, signatory, and the document types below. SiteVault doesn’t support the automatic detection of an uploaded document’s language.
- Advertisement for Recruitment
- Diary (blank)
- Informed Consent Form (blank)
- Participant Information Sheet
- Participant Materials - Other
- Participant Questionnaire (blank)
- Study Participation Card
The following languages are currently available:
Understanding MyVeeva for Patients Translations
MyVeeva for Patients currently supports the following languages:
- Bokmål (Norway)
- Chinese (Singapore)
- Czech (Czechia)
- Dutch (Netherlands)
- Dutch (Belgium)
- English (US)
- English (Canada)
- English (Ireland)
- English (UK)
- French (France)
- French (Belgium)
- French (Canada)
- French (Swiss)
- German (Germany)
- German (Austria)
- German (Swiss)
- Italian (Italy)
- Italian (Swiss)
- Japanese (Japan)
- Korean (Korea)
- Polish (Poland)
- Portuguese (Brazil)
- Portuguese (Portugal)
- Spanish (Spain)
- Spanish (Mexico)
- Spanish (US)
- Swedish (Sweden)
- Thai (Thailand)
- Turkish (Turkey)
The language support consists of several elements:
- Before a participant registers a MyVeeva account, communication sent to them from MyVeeva, including email notifications, is sent using the language and locale of the patient record specified in SiteVault. Once the participant registers an account in MyVeeva, they can select their preferred language and locale in their MyVeeva account settings so that future communication is sent in their preferred locale-specific language.
- The language used across the MyVeeva for Patients applications is based upon the user’s preferred language and locale in their account settings. By default, the user’s language and locale are set to the language and locale selected for them by site staff in SiteVault. If translations for the selected language and locale in SiteVault aren’t available in MyVeeva for Patients, MyVeeva defaults to the next-best language. If no acceptable substitute language is supported by MyVeeva, MyVeeva defaults to English.
- eConsent forms can be manually translated into different languages and locales and sent to users in their preferred locale-specific language. The Language field on a blank informed consent form template can be used to distinguish the different translations. When a site user sends an eConsent form to a MyVeeva user, by default they can only select an eConsent form that matches the MyVeeva user’s language and locale. The default language filter can be removed and an eConsent form of a different language and locale can be sent, if required.
Note The MyVeeva for Patients help is currently available in English only. Google Chrome™ users can use the browser’s translation feature to translate individual pages. Note that Veeva can’t guarantee the accuracy of help content translated using Google Chrome™.
The login screen is displayed based on the user’s browser settings for the web app and device settings for the Android and iOS apps.
- Chrome allows multiple language preferences to be specified in an ordered list. MyVeeva for Patients selects the first supported language and locale in the list.
- In some browsers (such as Safari), the language preference is specified using your system or device preferences instead of browser preferences.
Note The language of the Veeva eConsent editor application is also controlled by the browser language preference, although this may change in the future to be controlled by the SiteVault user profile language setting.
MyVeeva Email Invitation
The language of the invitation email is based upon the language and locale in the patient’s record in SiteVault. The Patient Language must be a supported language and locale in MyVeeva for Patients. If the Patient Language is set to a language and locale that aren’t supported by MyVeeva, the invitation is sent to the patient in the next-best language for the selection. If no acceptable substitute language is supported by MyVeeva, the English invitation is sent.
Translated SiteVault Help
SiteVault help documentation (this website) is available in English only. Select help videos on this website include closed captioning in additional languages.
Google Chrome™ users can use the browser’s translation feature to translate individual pages. Note that Veeva can’t guarantee the accuracy of help content translated using Google Chrome™. See the help for translating web pages on the Google Chrome™ Help website for more information.