# Change to Site Staff

Source: https://sites.veevavault.help/gr/sitevault/sv-administration/mon-change-type/

**Who can complete this task?**
- Administrators

**NOTE:** This action is only visible to Research Organization Admins OR Site Admins with administrative permissions at all sites in the organization.

Administrators can switch a user’s type between Staff and Monitor/External User. The user will retain access to each of their assigned sites and studies. A notification is sent when the change is processed, and the user’s access and permissions can be updated if needed.

## Change Monitor/External User to Staff

1. Access **Administration \> Monitor/External User**.
2. Select the record to update.
3. Select **View Monitor Details**.
4. Select the **Actions** menu (…).
5. Select **Change to Site Staff**. 
  - Some menus may include the **Change Type** action; this is not the preferred action. Select **Change to Staff**.

6. Review the impact statement. The user retains their site and study assignments and is assigned the _Other Non-Investigator_ role. Once the change is processed, you can [edit the user’s access and permissions](/gr/sitevault/sv-administration/staff-edit-site-perm/) as needed.
7. Select **Continue**.