# Site Success Team Source: https://sites.veevavault.help/gr/sitevault/getting-started/site-success/ The Veeva Site Success team includes former clinical research professionals who understand clinical research and technology. We can help you identify your challenges and empower you to make the most of Veeva SiteVault at your site. The team can help you to answer questions such as: - What’s the best way to set up SiteVault based on our operational needs? - How can I get approval from organizational leadership, IRBs, or sponsors to use SiteVault? - What training and resources are available? - How do I talk to sponsors about using SiteVault for all my studies? - How can I share my product feedback? Check out the [SiteVault newsletter](/gr/sitevault/getting-started/newsletters/) for helpful highlights and essential tips! Please reach out to us with any questions or feedback at [sitesuccess@veeva.com](mailto:sitesuccess@veeva.com). * * * ## Meet the Team ![Laura Josephson](/gr/uploads/sitevault/images/site-success-avatars/laura-josephson-avatar.png) ##### Laura Josephson Site Solutions Practice Director Laura leads the Veeva Site Success and Service teams, focusing on customer onboarding and adoption. She is passionate about understanding your site's challenges and working with you to find the right solution. ![Alyssa Nossokoff](/gr/uploads/sitevault/images/site-success-avatars/alyssa-nossokoff-avatar.png) ##### Alyssa Nossokoff Site Solutions Senior Consultant Alyssa brings 10+ years of healthcare and clinical research technology expertise to the table, partnering with sites to solve complex problems with innovative tech solutions. Her mission is to move beyond implementation to true integration, driving the user adoption necessary to maximize site performance and streamline daily operations. ![Ashiya Chaka](/gr/uploads/sitevault/images/site-success-avatars/ashiya-chaka-avatar.png) ##### Ashiya Chaka Site Solutions Consultant Ashiya partners with research sites to support the successful implementation and adoption of SiteVault, drawing on her expertise in SaaS platforms, health tech, and change management to help teams navigate transitions smoothly. She builds strong site relationships to eliminate administrative burdens, empowering clinical research teams to streamline daily operations through technology. ![Carlos Pigotti](/gr/uploads/sitevault/images/site-success-avatars/carlos-pigotti-avatar.png) ##### Carlos Pigotti Site Solutions Consultant Carlos partners with research sites to support the successful implementation and adoption of SiteVault. With a background in oncology and neuro-ophthalmology research, he previously worked as a clinical research coordinator before transitioning into the tech side of clinical trials. Carlos is passionate about solving site operational challenges through technology and has supported SaaS adoption across large academic medical centers and commercial site networks. ![Clara Dux](/gr/uploads/sitevault/images/site-success-avatars/clara-dux-avatar.png) ##### Clara Dux Site Solutions Consultant Clara partners with research sites to help them navigate change and enable their long-term success with SiteVault. Clara has over six years of experience working in research site operations. She strives to foster relationships to provide best-in-class technology to sites. ![Dakota Archdekin](/gr/uploads/sitevault/images/site-success-avatars/dakota-archdekin-avatar.png) ##### Dakota Archdekin Site Solutions Senior Consultant Dakota has worked in clinical research for seven years, with a primary focus on document management and clinical study management. Dakota ensures that enterprise customers are prepared to effectively use SiteVault, Dakota strives for clear communication and guidance between all levels of the study team. ![Hannah Haack](/gr/uploads/sitevault/images/site-success-avatars/hanna-haack-avatar.png) ##### Hannah Haack Site Solutions Senior Consultant Hannah uses her eight years of healthcare IT implementation experience to help research sites successfully adopt and optimize SiteVault. She is dedicated to working collaboratively with site teams to overcome operational bottlenecks and improve daily efficiency. ![Laurel Moy](/gr/uploads/sitevault/images/site-success-avatars/laurel-moy-avatar.png) ##### Laurel Moy Site Solutions Consultant Laurel partners with sites transitioning to digital workflows through the adoption of SiteVault. She enjoys bridging the gap between software solutions and daily operations, ensuring sites get maximum value of their technology investment. ![Leo Pagano](/gr/uploads/sitevault/images/site-success-avatars/leo-pagano-avatar.png) ##### Leo Pagano Site Solutions Consultant Leo empowers clinical sites to enhance their operational efficiency through technology. He comes from Benchling, where he partnered with biotechs to optimize their R&D workflows on a cloud platform. ![Lizzie Conger](/gr/uploads/sitevault/images/site-success-avatars/lizzie-conger-avatar.png) ##### Lizzie Conger Site Solutions Consultant Lizzie supports research sites with the successful implementation and adoption of SiteVault. She is dedicated to a collaborative approach, partnering with sites to identify their specific challenges and helping them find the right solutions to achieve their goals. ![Mackenzie Fugate](/gr/uploads/sitevault/images/site-success-avatars/mackenzie-fugate-avatar.jpg) ##### Mackenzie Fugate Site Solutions Consultant Leveraging her background in healthcare technology, Mackenzie is passionate about partnering with clinical research sites to identify operational challenges and deliver technology solutions that optimize workflows and drive site success. ![Mackenzie Harris](/gr/uploads/sitevault/images/site-success-avatars/mackenzie-harris-avatar.png) ##### Mackenzie Harris Senior Integration Consultant Mackenzie specializes in healthcare data exchange. She is passionate about increasing research staff efficiency by setting up seamless integrations with Identity Providers, Microsoft Collaborative Authoring, EMRs, legacy eISF and CTMS systems, and so much more!