The ePRO events reflect the protocol’s schedule and are used to schedule required surveys.

Viewing a Participant’s Events

The events are displayed on the participant’s page. You can select an event to view its details.

Relevant surveys are displayed by default. To change the view, select one of the following options from the Display Surveys list:

• All
• Available in Clinic
• Past

Adding Event Dates

The event date and time may begin or end the availability of surveys, based on the sponsor’s study design.

Complete the following steps to add an event date:

1. On the participant’s page, select the event.
2. Enter or select the date and time for the event. Event dates can be past, current, or future. The page is updated with any surveys that are associated with the event.

If you need to edit an event date, select the edit icon and update it.

Running a Check Event

Check events are available for site users if the study sponsor has configured them. To run the check, open the event and select Start Check.

The results are displayed and saved in the Check view. If no information is displayed, it may mean that some information required to run it is missing or hasn’t yet been added. Contact the study sponsor if you have questions. The check will also not display restricted data to users who do not have permission to view it.

To run the event again, select Run Again. The latest results are displayed at the top of the view.

Deleting Events

Note: You cannot delete an event if it has been included in an approved collection. To make it unavailable, Veeva recommends removing all references to event from surveys, rules, trigger references, and so on, and then changing the event title to indicate that it has been deleted.

Complete the following steps to delete an event that has not been included in an approved collection:

1. On the participant’s page, select the event.
2. Select the delete icon.

Ending Study for a Participant

When the participant completes their trial participation, enter the Study Completed or Study Withdrawal event date. This action will remove any outstanding surveys and will prevent the system from sending survey notifications to the participant.