MyVeeva for Patients Resources

Learn about help, release, and known issue resources for MyVeeva for Patients and the Veeva Clinical Network products that integrate with it.

The following resources are available for MyVeeva for Patients and Veeva eConsent:

User Resource Description
MyVeeva for Patients User Help

The MyVeeva for Patients Help website documents how to complete tasks as a MyVeeva for Patients user, for example, how to register an account and complete eConsent forms.

MyVeeva for Patients User Release Notes

The MyVeeva for Patients Release Notes document the features and issue corrections in releases from a MyVeeva for Patient's point of view.

Site Staff Help

The following resources are available:

  • SiteVault Help: The Veeva eConsent help beginning on the Overview page documents how to author eConsent forms and consent participants electronically in SiteVault.
  • Veeva eConsent Editor Help: The Veeva eConsent Editor Help documents how site and sponsor staff can use the editor to transform source documents into eConsent forms.
Site Staff Training

The SiteVault Free Training Resources page provides Veeva eConsent training resources. On the page, you can register for a group training session about how to use Veeva eConsent and MyVeeva for Patients to consent participants electronically.

Site Staff Troubleshooting

See the following resources for information about how to troubleshoot during the Veeva eConsent authoring and consenting processes:

  • eConsent Authors: The Troubleshooting the Veeva eConsent Editor topic in the Veeva eConsent Editor Help describes how to troubleshoot issues that eConsent form authors may encounter in the editor.
  • MyVeeva for Patients Users: The Troubleshooting MyVeeva for Patients topic describes how to troubleshoot registration, signature, and other types of issues that users may encounter in MyVeeva for Patients.
Site Staff Release Notes

The resources below are available across the Veeva Clinical Network. We recommend that you visit whichever release notes apply to you to understand everything that is included in a general release.

  • MyVeeva for Patients: The MyVeeva for Patients release notes on the SiteVault Help website document releases and impact assessments for the MyVeeva for Patients application and Veeva eConsent editor from the point of view of site and sponsor staff.
  • SiteVault Free: The SiteVault Release Notes document what's new for sites and when new eConsent functionality is configured in SiteVault Free.
  • SiteVault Enterprise and Vault Clinical Operations: The release notes on the Vault Help website document Vault releases and impact assessments, which include descriptions of new Veeva eConsent features and MyVeeva for Patients integrations in Clinical Operations and SiteVault Enterprise.
Site Staff Known Issues

The MyVeeva for Patients Known Issues page documents known issues that affect users of MyVeeva for Patients and the Veeva eConsent editor.

Veeva eConsent Glossary
Overview of Connected Studies