MyVeeva for Patients Resources

Learn about help, release, and known issue resources for MyVeeva for Patients and the Veeva Digital Trials Platform products that integrate with it.


Note Veeva eConsent may be provided by your sponsor for use on a Connected Study or enabled for your SiteVault account as a paid add-on to use across all studies. Contact the Site Success Team to learn more.

The following resources are available for MyVeeva for Patients and Veeva eConsent:

User Resource Description
MyVeeva for Patients User Help

The MyVeeva for Patients Help website documents how to complete tasks as a MyVeeva for Patients user, for example, how to register an account and complete eConsent forms.

MyVeeva for Patients User Release Notes

The MyVeeva for Patients Release Notes document the features and issue corrections in releases from a MyVeeva for Patient's point of view.

Site Staff Help

The following resources are available:

  • SiteVault Help: The Veeva eConsent help beginning on the Overview page documents how to author eConsent forms and consent participants electronically in SiteVault.
  • Veeva eConsent Editor Help: The Veeva eConsent Editor Help documents how site and sponsor staff can use the editor to transform source documents into eConsent forms.
Site Staff Training

The SiteVault Training Resources page provides Veeva eConsent training resources. On the page, you can register for a group training session about how to use Veeva eConsent and MyVeeva for Patients to consent participants electronically.

Site Staff Troubleshooting

See the following resources for information about how to troubleshoot during the Veeva eConsent authoring and consenting processes:

Site Staff Release Notes

The resources below are available across the Veeva Digital Trials Platform. We recommend that you visit whichever release notes apply to you to understand everything that is included in a general release.

  • MyVeeva for Patients: The MyVeeva for Patients release notes on the SiteVault Help website document releases and impact assessments for the MyVeeva for Patients application and Veeva eConsent editor from the point of view of site and sponsor staff.
  • SiteVault: The SiteVault Release Notes document what's new for sites and when new eConsent functionality is configured in SiteVault.
  • SiteVault Enterprise and Vault Clinical Operations: The release notes on the Vault Help website document Vault releases and impact assessments, which include descriptions of new Veeva eConsent features and MyVeeva for Patients integrations in Clinical Operations and SiteVault Enterprise.
Site Staff Known Issues

The MyVeeva for Patients Known Issues page documents known issues that affect users of MyVeeva for Patients and the Veeva eConsent editor.


Troubleshooting Veeva eConsent and MyVeeva for Patients
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